Technology Defense Solutions L.L.C

Excels in providing superior IT support and services, with a strong commitment to HIPAA compliance, evidenced by our Compliance Group seal. As a U.S. veteran-owned business, we blend military precision and integrity into our operations, ensuring top-notch, secure IT solutions for our clients.

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About Us

Our mission is to empower businesses in the region, by creating reliable, secure, and efficient IT environments that drive growth and innovation.

We are dedicated to achieving technology excellence and unparalleled customer satisfaction, ensuring that every solution we provide not only meets but exceeds the unique needs and expectations of our clients.

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Services

Technology Defense Solutions L.L.C. offers a tiered approach to IT support, ensuring businesses in Corona, California, have access to reliable, secure, and efficient IT environments tailored to their needs.

Basic Support

This foundational tier includes round-the-clock help desk support via chat and email, remote monitoring and management of client systems, patch management, software updates, antivirus and malware protection, basic network and device troubleshooting, and monthly performance reports, all underpinned by a 4-hour SLA response time.

Enhanced Support

Building on Tier 1, the Blue tier introduces on-site support for critical issues, advanced troubleshooting, system optimization, disaster recovery planning, backup management, vendor management, and a quicker 2-hour SLA response time.

Premium Support

Our most comprehensive tier encompasses all services from the first two tiers, plus 24/7 phone support, priority access to senior technicians, advanced security measures, data backup, business continuity planning, IT strategy consulting, and the fastest SLA response time of 1 hour.

Additional Services

Beyond these tiers, we offer specialized add-ons such as cybersecurity services, virtual CIO services, IT project management, cybersecurity awareness training, physical security risk assessments, and security posture testing, each designed to enhance and secure your IT infrastructure further.

Additional Services

  • Cybersecurity Services
  • Virtual CIO Services
  • IT Project Management
  • Cybersecurity Awareness Training
  • Physical Security Risk Assessment & Security Posture Testing

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