FAQ
Managed Service Providers (MSPs) typically offer a wide range of IT services including, but not
limited to, 24/7 monitoring and management of IT systems, cybersecurity services, data
backup and recovery, network management, cloud services, and help desk support.
An MSP can significantly benefit your business by providing expert IT support, reducing
downtime, enhancing cybersecurity, and allowing you to focus on core business activities
rather than IT management. They can also help you scale your IT infrastructure as your
business grows
Technology Defense Solutions L.L.C. stands out due to our commitment to security and
compliance, particularly our HIPAA compliance expertise and our focus on cutting-edge
cybersecurity measures. Being a veteran-owned business, we bring a level of discipline,
reliability, and integrity to our services.
We employ robust cybersecurity measures including encryption, firewalls, intrusion detection,
and regular security audits. Our adherence to HIPAA compliance and other regulatory
standards ensures the highest level of data privacy and security.
Our onboarding process involves an initial consultation to understand your business needs,
followed by a comprehensive IT assessment. We then tailor a service package to your specific
requirements, ensuring a smooth transition and minimal disruption to your operations.
Yes, we cater to businesses of all sizes, from small startups to large enterprises. Our scalable
solutions can be customized to meet the unique needs and budget of any business.
We offer 24/7 monitoring and support to quickly identify and resolve IT issues, minimizing
downtime. Our proactive approach and rapid response times ensure that any emergencies are
handled efficiently.
Absolutely. Our services are highly customizable to fit the specific needs and goals of your
business. We work closely with you to develop a tailored IT strategy that aligns with your
business objectives.
While we removed specific pricing details for brevity, our pricing is transparent and based on
the services you choose, the size of your IT infrastructure, and any specific requirements you
may have. We offer tiered service levels to accommodate different budgets and needs.
Getting started is simple. Contact us for a consultation, and we’ll assess your IT needs,
discuss your business goals, and recommend a customized IT solution that fits your budget
and requirements.